At Flying Study Abroad, we respect your privacy and are committed to protecting the personal information you share with us through our website and services.

This Privacy Policy explains what information we may collect, how we use it, and how you can contact us regarding your personal information.

By using our website or submitting an enquiry through our forms, you acknowledge that you have read and understood this Privacy Policy.

 

1. Information We Collect

When you contact Flying Study Abroad or submit an enquiry through our website, we may collect information such as:

• Full name
• Phone number
• WhatsApp number
• Email address
• Preferred study destination
• Study level
• Preferred course or field
• Information provided in your enquiry or message
• Academic or educational information that you voluntarily provide
• Documents or supporting information that you voluntarily share with us for consultation or application guidance

We only request information that is relevant to providing our services and assisting you with your study abroad plans.

 

2. How We Use Your Information

The information you provide may be used to:

• Respond to your enquiries and requests
• Contact you regarding your study abroad plans
• Understand your academic profile and study preferences
• Provide information about universities, courses and study destinations
• Provide guidance regarding university applications and admissions
• Provide guidance regarding scholarships and funding opportunities
• Assist with Universitaly, DOV and CIMEA-related processes where applicable
• Assist with student visa documentation and preparation
• Provide accommodation and other study-abroad related guidance
• Communicate with you regarding our services
• Improve our website and services
• Maintain records related to enquiries and service communication

 

3. Communication

If you provide your phone number, WhatsApp number or email address, we may use these details to respond to your enquiry or communicate with you regarding the services you have requested.

You may contact us if you no longer wish to receive non-essential communications from us.

 

4. Sharing of Information

Flying Study Abroad does not intend to sell or commercially trade your personal information.

Where necessary for providing requested services, information may be shared with relevant universities, educational institutions, service providers, representatives, or authorities involved in an application or related process, subject to the circumstances and your instructions or applicable requirements.

We may also disclose information where required by law, regulation, legal process, or a competent authority.

 

5. Academic and Supporting Documents

If you voluntarily provide academic records, identity documents, financial documents, scholarship-related documents, or other supporting information, such information may be used to provide relevant study abroad guidance and assistance.

Please do not submit sensitive documents through the website unless specifically requested or unless you are comfortable doing so through an appropriate communication channel.

Where documents are required for an application or official process, the relevant requirements may vary depending on the university, scholarship scheme, visa authority, or other competent authority.

 

6. Cookies and Website Data

Our website may use cookies or similar technologies to support website functionality, improve user experience, and understand how visitors interact with the website.

Cookies may be used for purposes such as:

• Website functionality
• Preferences
• Performance and analytics
• Security
• Improving the user experience

You can manage or restrict cookies through your browser settings. Some website functions may not work properly if certain cookies are disabled.

 

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

 

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain relevant records, resolve disputes, comply with legal obligations, or protect our legitimate interests.

The appropriate retention period may vary depending on the nature of the information and the purpose for which it was collected.

 

9. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where applicable
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request information about how your personal information is being used

Requests regarding personal information can be made using the contact details provided below.

 

10. Third-Party Websites and Services

Our website may contain links to third-party websites, including universities, educational institutions, social media platforms, communication services, or other external websites.

Flying Study Abroad is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

 

11. Children’s Privacy

Our website and services are intended for individuals seeking study abroad information and services. We do not knowingly request personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that the matter can be reviewed.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised Last Updated date.

 

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, you can contact us:

Flying Study Abroad
Email: flyingstudyabroad@gmail.com
WhatsApp: +39 351 140 2082
Phone: 9456670011
Location: Italy